Terms & Conditions
Everything you need to know before reserving your special day.
Bookings & Reservations
All bookings are confirmed only upon advance payment of 50% of the total event cost.
Final guest count and remaining balance must be confirmed 10 days prior to the event date.
Bookings are non-transferable without written approval from Wasna Events Complex.
Cancellation & Refund Policy
Cancellations made:
More than 30 days before the event: eligible for 75% refund of advance.
15–30 days before the event: 50% refund of advance.
Less than 15 days: no refund of advance.
Refunds will be processed within 7 business days of written cancellation request.
Venue Use & Conduct
Clients are responsible for the conduct of their guests.
Damage to property, décor, or equipment will be assessed and charged to the booking party.
Wasna reserves the right to refuse service to individuals violating venue rules or policies.
Decorations & Add-ons
Clients may choose Wasna’s in-house décor or request custom setups.
Decoration plans must be finalized 7 days prior to the event.
Fireworks, smoke machines, and other high-risk add-ons require safety approval.
Parking & Security
Parking is available for more than 1000 vehicles and is monitored by CCTV and security staff.
Wasna is not liable for theft, damage, or loss of personal belongings.
Event Timings
Events must start and end as per the agreed timeline. Overtime usage will incur additional charges on a per-hour basis.
Morning, afternoon, and evening slots are strictly time-bound due to scheduled bookings.
Food & Catering
Outside catering is not permitted unless prior written permission is granted.
All food is prepared in-house in accordance with hygiene and Halal standards.
Client-provided cakes or desserts must be declared at the time of booking.
Photography & Media
Wasna may request permission to photograph or feature your event for promotional purposes.
Professional photographers hired by clients must follow venue regulations.
Force Majeure
- In the event of circumstances beyond our control (e.g., natural disasters, government restrictions), Wasna will offer to reschedule or reservation token.
Legal Jurisdiction
All disputes will be subject to the jurisdiction of the courts of Pakistan.